Terms of Service
This document was last updated on Monday, January 7, 2019.
- ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
Horizon Broadband, LLC is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing Horizon Broadband, LLC/https://horizon-broadband.com, you acknowledge and fully understand Horizon Broadband, LLC's Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
- INFORMATION WE COLLECT AND HOW WE USE IT
Horizon Broadband, LLC collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.
- Web Server Logs.
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
- Your Internet protocol address.
- The kind of browser or computer you use.
- Number of links you click within the site.
- State or country from which you accessed the site.
- Date and time of your visit.
- Name of your Internet service provider.
- Web page you linked to our site from.
- Pages you viewed on the site.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
Horizon Broadband, LLC reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into https://horizon-broadband.com a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.
- Personal Information Users
Visitors to our website can request additional information about our products or services. When you make such a request, we will request some personal information such as name, address, email, telephone number or facsimile number, and other relevant information. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
- To fulfill your requests for services.
- To protect ourselves from liability,
- To respond to legal process or comply with law, or
- In connection with a merger, acquisition, or liquidation of the company.
- USE OF WEB BEACONS OR GIF FILES
Horizon Broadband, LLC/https://horizon-broadband.com Web pages may contain electronic images known as Web beacons - sometimes also called single-pixel gifs - that allow Horizon Broadband, LLC to count users who have visited those pages and to deliver co-branded services. Horizon Broadband, LLC may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or e-mail communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or e-mails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Horizon Broadband, LLC prohibits Web beacons from being used to collect or access your personal information.
- CHANGES TO THIS STATEMENT
Horizon Broadband, LLC has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
- CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. E-mail [email protected] or send your comments to:
Horizon Broadband, LLC
Attention: Privacy Statement Personnel
P.O. Box 172
Floresville, TX 78114
Horizon Broadband, LLC will use commercially reasonable efforts to promptly respond and resolve any problem or question.